Transit Commission

J. Cloutier: That the Transit Commission receive, table and refer this item to its meeting of 20 November 2019. RECEIVED AND

J. Cloutier: That, pursuant to Subsections 89(3) and 83(4)(a) of the Procedure By-law, the Transit Commission waive the Rules of Procedure to receive the verbal update from the General Manager of the Transportation Services Department regarding the LRT Confederation Line at today’s meeting, and dispense with the requirement for staff to provide a separate written report on this verbal update/presentation.

J. Cloutier: That Transit Commission approve that this meeting be extended beyond 7:00 p.m.

G. Gower: WHEREAS transparency and communication are essential elements to ensure accountability in public organizations; and WHEREAS in order to carry out their oversight role, Transit Commissioners need clear and measurable data on transit service; and WHEREAS OC Transpo is developing a formal plan for metrics and reporting, expected to be completed in 2020, but data and reporting is still required until that plan is in place; and WHEREAS existing metrics and targets are being tracked by OC Transpo to evaluate performance, for example on time performance standards for buses and level of service agreements with Rideau Transit Group; and WHEREAS immediate service issues exist that are affecting customer and commissioner confidence in OC Transpo; THEREFORE BE IT RESOLVED THAT OC Transpo staff provide the Transit Commission with a monthly report summarizing relevant reliability results for both the bus and train system; and THEREFORE BE IT FURTHER RESOLVED THAT OC Transpo provide Transit Commissioners with a bi-weekly high-level summary of bus and LRT issues tracking, including details such as the number of open issues, the number of new issues; the number of issues resolved; and THEREFORE BE IT FURTHER RESOLVED THAT this interim reporting remain in place until a more formal plan for measurement and reporting of OC Transpo performance is approved by the Transit Commission.

That the Transit Commission receive, table and refer this item to its meeting of 20 November 2019. RECEIVED AND

That Transit Commission approve that this meeting be extended beyond 7:00 p.m